Today Willis asked his readers whether to keep or ditch Snap. Most of us, including yours truly, advised him to ditch it. Previews are OK, but sometimes they get in the way, especially in small print, so I'd rather just click directly from the link.
That's listening to your readers.
JRE does that too on his site. Some guy on the Bivings Report gave a review of JohnEdwards.com, and while snarking Edwards for his youthful looks, complained about seeing one of the plans, on the issue of healthcare, on the homepage. What the reviewer didn't know is that is what the bloggers wanted and said so on Edwards blog. Of course, I had get my 2 comments in about that.
Unfortunately, since my technical skills are about 180 degrees from Willis, Scoble, or the webmasters at johnedwards.com, I cannot provide the same tribe blogocracy they can or will. But I appreciate those who do.